1. Purpose and Scope

This Privacy Notice explains how information submitted through the Lush Green Retreat website enquiry forms is intended to be handled. Website V1.0 is an informational and strategic-enquiry website; it is not presently an online guest-booking or reservation platform.

2. Who Handles Website Enquiries

Lush Green Retreat is a unit of Lush Green Island Resorts & Trade Private Limited. Website enquiries are routed to company-controlled mailboxes and handled by authorised management personnel. A developer, website agency or external service provider is not the sole recipient of enquiries.

3. Information Collected

General Enquiries

• Full name — required.
• Email address — required.
• Telephone / mobile — optional.
• City / country — optional.
• Subject — required.
• Message — required.
• Privacy acknowledgement — required before submission.

Strategic Enquiries

• Full name — required.
• Organisation / company — required.
• Designation / role — required.
• Business email — required.
• Telephone / mobile — required.
• Country / city — optional.
• Nature of interest — required: Strategic Acquisition; Investment / Revival Participation; Joint Venture / Strategic Partnership; Long-Term Operating Arrangement; or Other.
• Indicative role / capability — optional short field.
• Brief message — required.
• Consent / privacy acknowledgement — required before submission.

4. How Enquiry Information Is Used

• To receive, route and respond to general website enquiries.
• To review and assess strategic enquiries, including the nature of interest, organisation, role and apparent suitability for further discussion.
• To distinguish general enquiries from strategic enquiries in internal routing and records.
• To maintain a dated record of submissions and relevant follow-up where appropriate.
• To support website security, spam prevention, form administration and controlled follow-up.
• For strategic enquiries, to decide whether any further confidential material should be shared. No confidential booklet, CIM or due-diligence material is released automatically through the public form.

5. Sensitive or Confidential Information

Please do not send bank statements, identity documents, investment proof, confidential financial information, title/security records, account statements, or other sensitive documents through the first public enquiry form. Where detailed diligence is appropriate, information should be exchanged later through a controlled process approved by management.

6. Access, Storage and Security

Form submissions are intended to be stored and transmitted using reasonable access controls and to be available only to persons who need the information for legitimate enquiry handling. Spam protection should be enabled without making the forms unnecessarily difficult to use. Email routing, form handling and SMTP/hosting configuration should be maintained securely and tested as part of website operation.

7. Retention

Enquiry information will be retained only for as long as reasonably necessary to respond to the enquiry, maintain appropriate business records and follow-up, or meet applicable business or legal requirements. Information may thereafter be deleted when no longer required.

8. Correction or Deletion Requests

A person who has submitted an enquiry may request correction or deletion of their contact information where appropriate by emailing general@lushgreenretreat.com or by using the Contact page. Requests will be routed for management review.

9. Analytics, Cookies and Third-Party Tracking

No third-party analytics or marketing pixel should be added to Website V1.0 without prior approval and privacy review. If analytics, non-essential cookies or marketing technologies are introduced later, this Privacy Notice and the website’s consent controls should be reviewed before implementation.

10. Destination and External Links

The website may link to official tourism, district, forest, map or other external resources for destination and location context. Those external websites operate under their own privacy and data-handling practices.